Contact PetCenter
We’re a small team and we respond personally. WhatsApp is fastest — usually within a few hours during the day.
Fastest way to reach us. Click to open a chat with our support number.
0309 0738738 →For documents, screenshots, or longer questions. We reply within one business day.
support@petcenter.pk →Support hours
Mon–Sat, 10:00 – 20:00 PKT. WhatsApp replies often outside these hours too.
Call us
+92 309 0738738
Where we are
Karachi, Pakistan. Fully remote support — no walk-in office yet.
What do you need help with?
Mention one of these in your message and we’ll get to it faster:
A listing looks fake or unsafe
Use the Report button on the listing, or message us with the URL.
My account is locked
Send us the phone number or email you signed up with.
I want to transfer ownership
See the Transfer flow in My Pets, or ask us to walk you through it.
Lost or found a pet
Post it on /lost-found — message us if you need help making it visible.
I want to advertise / feature a pet
Tell us what you’re selling and your city.
Bug, broken page, or app suggestion
Screenshots help a lot. Send anything you’ve got.
A note on safety
PetCenter does not handle payments or hold pets in escrow. Meet sellers in safe, public places. Never pay in advance for a pet you have not seen. If something feels wrong, walk away and report the listing.
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